Nytt från "stölden" på watchmaster.
Dear Martin,
As already announced, we would like to give you another update on the state of affairs and inform you about the further steps in connection with the dispute with the insurance company.
Even after the last meeting with Mannheimer Versicherung AG on 10.05.2023, which took seven hours, the insurer did not show any reaction to our requests for payment. At the same time, the insurer did not request any additional documents.
It is still not clear why Mannheimer Versicherung AG has not yet settled the claim.
Under these circumstances, Dr. Hackländer, in his function as insolvency administrator of Watchmaster ICP GmbH,
filed a lawsuit against Mannheimer Versicherung AG with the Berlin Regional Court on 23 June 2023.
Unfortunately, this step has become necessary due to the behaviour of Mannheimer Versicherung AG, even though we have to expect a process lasting several years. It is simply unacceptable that the insurance benefit owed by Mannheimer Versicherung is not paid and that Watchmaster's customers and employees are the ones who suffer from this situation.
Due to the insolvency, Watchmaster ICP GmbH must finally cease operations on 30.06.2023. This means that all Watchmaster email addresses will be terminated as of this date.
Please therefore direct all future enquiries directly to the insolvency administration at:
[email protected]
This situation has turned into an exhausting test of patience for all those affected. We would therefore like to thank all our customers all the more for their overwhelmingly supportive and cooperative relationship since the events of 19.11.2022 and apologise once again for the circumstances that have arisen. We would also like to take this opportunity to thank our staff for their tireless efforts despite the great uncertainty.
The Watchmaster team will continue to accompany the process within the framework of the lawsuit and will of course support Dr Hackländer in enforcing the lawful claims.
CONFIDENTIALITY NOTICE: This message is confidential. It may only be read, copied or used by the intended recipient and addressee.
Detta är såklart bara skitsnack från deras sida. Ju mer man läser desto tydligare blir det att det är ett insider jobb.
Jag mailade dem följande mail, men de har inte svarat.
Hello and thank you for your letter.
It doesn't look good for you guys, the rumor is going around the web that the Watchmaster is a scam and that the robbery must have been an inside job.
I have my own business and I have a insurance. That insurance is paid out immediately if something happens.
The only time the insurance is denied is if there are any uncertainties, for example an insurance fraud or something else criminal.
Your insurance company refuses to pay you the money (you claim). But you don't write why they refuse to pay out the money. How can they deny you if you paid the invoices to the insurance company?
Well, they can deny if everything doesn't look correct from your side. If there are any criminal activity.
You write that
"we have to expect a process lasting several years", it is not something that your customers "must accept".
Isn't it better that you are honest with your customers and tell the truth? You have already lost to Chrono24, no one will use you in the future. Not when you pick up the watches with UPS in 24 hours, but getting your watch back or the money for the watch takes years. Who will trust you now?
Now that you cannot offer any insurance, there will be even more resistance to using your services.
I have spoken to my insurance company about my watch. If I do not receive my watch from you now that the contract expires, I will have to report Watchmaster for theft to the police in Sweden. Because you stole my watch, I can't get it back because "someone" stole it from you.
So how do we proceed?
I will post my email and your response from you on the watch forums where the Watchmaster situation is discussed.
/Martin
Jag har gjort en polisanmälan och anmält ärendet till mitt försäkringsbolag. Men det är komplicerat när jag självmant lämnar över klockan till ups, inget våld eller hot har förekommit. Men dock en stöld på mitt kontrakt med dem löpte ut 230622.
Om de svarar så klistrar jag in svaret här.
/M
