So far so good 
"In the meantime, I will contact our service center to inform them of your preference to retain the original dial and hands of your timepiece. I will confirm whether the service can be completed while honoring this request and will notify you of their response as soon as possible.
We appreciate the opportunity to provide expert care for your Panerai timepiece and look forward to receiving" - Panerai concierge

"In the meantime, I will contact our service center to inform them of your preference to retain the original dial and hands of your timepiece. I will confirm whether the service can be completed while honoring this request and will notify you of their response as soon as possible.
We appreciate the opportunity to provide expert care for your Panerai timepiece and look forward to receiving" - Panerai concierge